REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund, if applicable, will be processed and a credit will be applied to your credit card or original method of payment. Processing time will depend on your method of payment and your bank’s policies.
SHIPPING LATE OR MISSING REFUNDS (If applicable)
If you haven’t received a refund yet, first check your bank account again—it can take some banks 1-2 weeks to process. Please contact your bank or credit card company to ask when you can expect a refund to post.
If you’ve done all of this and you still have not received your refund yet, please contact us
EXCHANGES (If applicable)
We do allow exchanges for unused, non-personalized items. You must contact us within 14 days of delivery and we will provide instructions on how to proceed with an exchange. Send us an email and please include your order number.